Infotrac Inc. (“Infotrac”), as an emergency response company, realizes the importance of keeping data safe and appreciates the trust you place in us. This notice (this “Privacy Policy”) describes the information we may collect, how it may be used by us, with whom we may share it, what choices you have regarding it, and how we protect it. This Privacy Policy is incorporated into and is a part of the Terms of Use of this Infotrac Website (, this “Site”) and we encourage you to become familiar with the terms and conditions contained herein. By accessing and using this Site, you agree that you have read and understand this Privacy Policy, and that you accept and consent to the privacy practices described in this Privacy Policy.

Changes to Privacy Policy

From time to time, Infotrac may change its privacy practices because of changes in relevant and applicable legal or regulatory requirements, the business or business practices of Infotrac, or in its attempts to better serve your needs. Notice of such changes to our privacy practices will be given in the manner described in Infotrac’s Terms of Use for this Site and a revised Privacy Policy will be posted at this location.

What Information Do We Collect?

Infotrac may collect various types of information from or about you. To use the chat and website contact forms, you supply us with basic contact information (such as name, address, telephone number, e-mail address and company name).  Infotrac may also retain the content of and metadata regarding any correspondence you may have with Infotrac or its customer service representatives, regardless of the mode of communication by which such correspondence was made. This information helps Infotrac to improve the Site and the materials, products and services that we offer on the Site, and to more effectively and efficiently respond to both current and future inquiries.  Additional information may be collected directly such as additional contact or billing information.

As with many other Web sites, the Web servers used to operate the Infotrac Site collect certain data pertaining to you and the equipment and communications method that you use to access the Internet and the Site. Without combining these data with other sources of information, they do not readily identify you. They do reveal such things as the Internet protocol (“IP”) address assigned to your computer, pages you accessed on the Site, or immediately prior to visiting the Site, and the length of time you spent at the Site. This information is collected to, among other things; facilitate Site operation and system administration, to generate aggregate, non-identifiable statistical information, and to improve content and content delivery with regard to the Site and the materials, products and services that Infotrac makes available on the Site.

Infotrac uses “cookies” (small text files stored on your computer) to help track and customize your access and use of the Site. Cookies store and retain information that helps us recognize you when you return to the Site following a previous visit. Cookies may also store any login or ID assigned to you by Infotrac and the associated password, though this information is stored in encrypted form. Most popular Internet browser packages allow you to configure the browser so as not to accept cookies. However, setting your browser to reject cookies may prevent you from taking full advantage of the Site and the materials, products and services that Infotrac makes available on the Site.

How Do We Use The Information We Collect?

In addition to the uses mentioned or described above, Infotrac uses the information that it collects from or about you to improve the materials, products and services that Infotrac makes available on the Site, to notify you of changes made to the Site or new products made available on or through the Site, to evaluate your needs and customize Site content delivered to you according to those needs, to facilitate the processing of any purchases you make through the Site, to send you promotional material from Infotrac and some of our affiliates, and for other legitimate and lawful business purposes of Infotrac. Infotrac does not share information collected about you with third parties, except as necessary to communicate, fulfill orders or other requests made by you. It is our policy not to sell lists containing personal information about Site users, registrants or subscribers. Infotrac may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights of Infotrac or another party.

What Choices Do You Have?

You may update at any time the information about you and your personal preferences that is stored from your Site or subscriber registration. You may also ask us at any time to correct any inaccuracies contained in your information or to remove your name from our list of Site users who wish to receive electronic communications and e-mail advertisements from Infotrac and our affiliates by simply sending such a request to us at the numbers or addresses given below. Once you opt-out, we will honor your choice until you inform us otherwise. If we have already shared information about you pursuant to your registration and participation in any special programs of our business associates (as described above), we have no control over how such business associates may further use that information and you will need to contact them directly in that regard.

E-mail: [email protected]

Infotrac  Attn: Customer Support  200 N Palmetto St, Leesburg, FL 34748

Phone (800) 535-5053 or 1-352-323-3500

How Do We Protect Information Collected About You?

Infotrac places a high value on protecting information transmitted via this Site. Infotrac takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Site. However, no security system is impenetrable. We cannot guarantee that information users supply will be totally secure.

Linked Sites

For your convenience, some hyperlinks may be posted on the Site that link to other Web sites not under the control of Infotrac. We are not responsible for and this Privacy Policy does not apply to the privacy practices of those sites. We encourage you to seek out and read the privacy policy of any Web site that you visit. In addition, when you initiate a transaction on a Web site that our Site links to, even if you reached that site through our Site, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect personal information that they collect. Infotrac is not responsible for the privacy or information practices of its suppliers or any third-party Web sites.

Who Can You Contact For More Information?

Please direct any other questions regarding our privacy practices or this Privacy Policy to Infotrac at [email protected] or by our customer service line at  1-800-535-5053.



Last updated March 30, 2018, Infotrac Inc., All rights reserved.